Support

Have a question, found a bug, or want a new tool? We're here to help.

LaiUse is built and maintained by a small team in Singapore. We read every support message and respond within 1–2 business days (SGT). For fastest help with a specific tool, please include the tool URL and a description of the problem — screenshots welcome. If you're reporting a bug, please include your browser, operating system, and the exact input you used. For feature requests, tell us about the workflow you're trying to accomplish; we often build tools based on user requests and your description helps us prioritise.

Quick Help

  • Common questions — see our FAQ page for answers to the most frequently asked questions about LaiUse tools, privacy, and supported file formats.
  • Tool-specific guides — browse our step-by-step guides for detailed walkthroughs of how to use each tool.
  • Status page — check our public status for any ongoing service issues or scheduled maintenance windows.
  • Privacy questions — read our privacy policy for details on how we handle your data. Most tools process everything locally in your browser.

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